High Impact Coaching Skills

Introduction

Most employees learn over 70% of their skills at the workplace. For effectiveness, workplace learning has to be structured and coaching is a very effective process of structured transfer of job related knowledge and skills.

Successful coaching is motivational and developmental. The various productivity strategies adopted by Japanese corporations have always included coaching as an integral part of development.

Successful coaches are able to transfer technical, supervisory, and personal skills to those they develop. This two-day programme helps participants to develop skills in coaching and mentoring.

Who Should Attend

This programme is designed for supervisors and managers at various levels.

Competencies Addressed

• Coaching
• Mentoring

Workshop Objectives

As a result of participating in this program, the participants will be guided to:

• Illustrate ways to coach at workplace
• Conduct effective coaching sessions
• Develop effective mentor-mentee relationships
• Give effective feedback on a person-to person basis

Model Reference

Transformational Mentoring

Learning Approach

This programme will be conducted in a practical and participative way. Learning strategies include small group discussions, skills practice sessions, and videos.

Duration

2 Days

Course Outline

Introduction to Coaching
	Benefits of workplace coaching
	The role of a coach
	Qualities of successful coaches
	The coaching contract
	The process of coaching
		Identify jobs
		Analyse tasks
		Identify skills and knowledge
GROW Model
Goal / Reality / Options / Wrap up
	Establish current performance level
	Determine benchmark (Internal standards)
	Determine the Performance Gap (Gap Analysis)
	Review current performance and approach
		Methods
		Standard operating procedures
		Work instructions
	Observe the change
		Record the behavioral change
		Positive reinforcement
	Withdrawal over time
Documentation
	Reference, practice, and action