High Impact Young Manager Programme

Introduction

This is a three-day practical workshop that will help supervisors and junior managers develop core leadership skills of communication, motivation, goal setting, and performance management.

The ‘High Impact Young Manager’ programme has been designed to meet the needs of organisations which have technically qualified employees in roles that require them to manage people for superior performance. It is also ideal for supervisors and managers who have been newly shifted from a 'doing' role to one that requires 'leading.'

Who Should Attend

The programme is designed for those in supervisory and managerial positions, where their roles require them to manage people.

Competencies Addressed

• Ability to plan and organise work
• Ability to communicate effectively
• Ability to lead and manage teams
• Ability to implement quality procedures

Workshop Objectives

On completion of this workshop, participants will be able to:

• Plan and schedule work
• Communicate effectively with team members
• Motivate and lead team members
• Identify problems in a structured manner
• Make decisions using a structured process
• Monitor implementation of quality procedures

Learning Approach

Practical sessions that involve discussions, small group activities, case studies, and videos.

Duration

3 Days

Course Outline

Supervising at Work
	Roles and responsibilities
	Planning and scheduling work
GROW Model
	Leading staff
	Team building
	Team work
	Psychological rewards
	Positive discipline
Communication Skills
	Giving instructions
	Asking the right questions
	Listening skills
	Giving and receiving feedback
Problem Solving and Decision Making
	Identifying problems
	Generating solutions
	Conflict resolution
Ensuring Quality
	Standards and workplace procedures
	Decision making
	On-the-job training
Action Planning
	Transfer of learning
	Planning for actions back at work