Introduction
Training is about helping people learn so that
they can do their jobs to the required standards.However, often training fails to address the real individual, occupational, departmental, or
organisational needs. One of the major factors
contributing to this situation is that training
programmes are not based on business needs or mission critical needs. Training should be based
on systematic assessment of current and future
needs of organisations.
Our three-day workshop is designed to help
training professionals :
- Collect and analyse relevant data
- Prepare and present TNA reports
Designed For
This workshop is designed for those whose
roles require them to conduct systematic training needs analysis, such as :
- Trainers
- HR professionals
- Line managers
- Instructional designers
Competencies Addressed
- Ability to identify organisation's training and development needs
- Ability to identify individual learning needs
Workshop Objectives
On completion of the workshop, participants will be able to:
- Describe what TNA is
- Use data collection methods and analysis techniques to gather information
- Interpret the information gained
- Report on the information gained by:
- Preparing a training plan
- Delivering a TNA report
- Presenting the report to management
Model Reference
- SMR's HRDPower TNA model
- SMR's PAGE framework
Learning Approach
Practical sessions where lectures are interspersed with hands-on exercises, case studies, role-plays, and videos. Software tools are used where required. Templates for TNA will be provided.
Duration
3 Days
Course Outline
| Introduction |
 |
Objectives and expectations |
|
Training essentials |
| |
| Needs Analysis |
|
Purpose |
|
Key terms used: TNA/TNI, LNA, IATN |
|
Performance gaps |
|
Types of needs |
|
Levels of needs analysis |
|
Role of analyst |
| |
| Data Collection: 4 Methods |
|
Interview |
|
Observation |
|
Survey |
|
Focus group |
| |
| Analysis: 8 Techniques |
|
Prerequisites |
| |
 |
SWOT analysis |
| |
|
Task analysis |
| |
|
Competency analysis |
|
Optionals |
| |
|
Goal analysis |
| |
|
Performance analysis |
| |
|
Versatility charts |
| |
|
Document analysis |
| |
|
Fault analysis |
| |
| TNA Deliverables |
|
Preparing the TNA report |
|
Preparing the annual training plan |
|
Presenting the report to management |
| |
| Action Plan |
|
Getting started |
| |
