Validation and Evaluation of Training

Introduction

Organisations make huge resource allocations to training because better skilled employees increase competitiveness. However competing pressures on organisational resources require the HRD function to justify the allocation of resources to it. This requires measuring the effectiveness of training.

The three-day workshop on validating and evaluating training equips participants with knowledge and skills to assess the effectiveness of training on the following parameters:

• Whether training has met its objectives
• Whether it has been beneficial to the organisation

The workshop enables participants to:

• Choose and use evaluation instruments
• Determine evaluation strategies
• Prepare and present an evaluation report to management

Who Should Attend

The programme is designed for those whose roles require them to assess the effectiveness of training, such as:

• Training professionals
• HR professionals
• Learning facilitators

Competencies Addressed

• Ability to evaluate training effectiveness within an organisation
• Ability to evaluate the effectiveness of training programmes

Workshop Objectives

On successful completion of this workshop, participants will be able to:

• Describe the various models used for evaluating training
• Identify the level of evaluation suited for a particular kind of training
• Outline an appropriate evaluation strategy for a learning event
• Develop and use evaluation instruments
• Prepare reports for management

Model Reference

• Kirkpatrick Four Level Model
• Jack Phillips Five Level Model

Learning Approach

Practical sessions with lectures, hands-on exercises, case studies, and small group exercises.

Duration

3 Days

Course Outline

Introduction
	Objectives and expectations
	Training essentials
	Reasons for validation and evaluation
	Guidelines, rules, and methods for evaluation
Levels of Evaluation
	Reaction
	Learning
	Behaviour / Application
	Results / Impact
	Cost: Benefit analysis / Return on expectations
Methods of Evaluation
	Types of instruments
	Design and use of instruments
	Interpretation of data
	Statistics for evaluation
	Factoring in for non-training variables affecting effectiveness
Evaluation Deliverables
	Determining strategies for evaluating a learning event
	Preparing the evaluation report
	Reporting to management